1.Introduction and Acceptance
Welcome to Moon Sign. These Terms of Service govern your use of the Moon Sign mobile application, website (https://moonsign.org), and related astrology services.
By accessing or using Moon Sign, you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue using our services.
2.Age Eligibility
Moon Sign is intended for users aged 13 and above. Users under 18 must have permission from a parent or legal guardian to use the Platform and make purchases, where required.
3.Our Services
Moon Sign provides Vedic astrology features, birth charts, horoscopes, personalized insights, AI-powered assistance, and astrology consultations.
Our services are intended for personal, educational, cultural, and entertainment purposes. Astrological interpretations and predictions are not guaranteed and should not replace professional medical, legal, financial, or other qualified advice.
4.User Accounts and Responsibilities
You agree to provide accurate information, protect your account credentials, and use Moon Sign lawfully.
You must not misuse the Platform, engage in fraudulent activities, submit abusive content, or interfere with other users or our services.
We may suspend or terminate accounts that violate these Terms, subject to applicable law.
5.AI Features and Astrology Consultations
Moon Sign offers AI-powered astrology features and paid consultations involving astrologers.
AI may assist with explanations, research, analysis, and drafting. Astrologers may use AI-supported tools when preparing consultation responses.
Consultation delivery times may vary. We aim to provide paid consultation responses within 48 hours of confirmed payment. If a consultation remains unanswered after 72 hours, you may request a refund or choose to continue waiting.
For cancellation and refund eligibility, please refer to our Payment & Refund Policy.
6.Payments and Subscriptions
Certain Moon Sign features require payment or a Premium subscription.
Purchases and subscriptions made through the mobile application are processed by Apple App Store or Google Play, as applicable.
Premium subscriptions may renew automatically unless canceled before the next billing cycle. Pricing, renewal terms, and applicable conditions are presented during purchase.
You can manage or cancel subscriptions through your Apple or Google account settings.
Deleting the Moon Sign app or account does not automatically cancel an active subscription.
Refunds are subject to our Payment & Refund Policy, applicable store policies, and relevant consumer protection laws.
7.Intellectual Property
Moon Sign's branding, software, designs, and original content are owned by Moon Sign or its licensors.
You may not copy, redistribute, or commercially exploit protected Platform content without authorization, except where permitted by law.
8.Service Availability and Liability
We strive to provide reliable services but cannot guarantee uninterrupted access, error-free operation, or specific astrological outcomes.
To the extent permitted by applicable law, Moon Sign is not responsible for indirect or consequential losses arising from use of the Platform.
Nothing in these Terms limits rights or remedies that cannot legally be excluded.
9.Account Deletion
You may delete your account through the Moon Sign application or contact us for assistance.
Personal data will be handled in accordance with our Privacy Policy and Account Deletion Policy.
10.Changes to These Terms
We may update these Terms when our services or legal requirements change. Updated Terms will be made available through our website or application, with additional notice where required.
11.Governing Law
These Terms are governed by the applicable laws of Nepal, subject to any mandatory consumer rights or protections that apply in your jurisdiction.
12.Contact Us
Moon Sign
Kathmandu, Nepal
Email: [email protected]
Website: https://moonsign.org